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Are you a receptionist looking to update your resume? Are you unsure of what information to include or how to format it? Look no further.

In this article, we will provide you with examples of well-crafted resumes for receptionists that will help you stand out to potential employers.

As a receptionist, your resume is often the first impression a potential employer will have of you. It is essential that your resume showcases your skills, experience, and professionalism.

In the following examples, we will highlight key elements to include in your resume, such as relevant work experience, skills, and education. Additionally, we will provide tips on how to tailor your resume to specific job postings and industries.

Receptionist Resume Fundamentals

When it comes to creating a receptionist resume, there are a few fundamental elements that you should include to make sure your application stands out.

In this section, we’ll cover the two most important sections of your receptionist resume: Contact Information and Objective Statement or Summary.

Contact Information

Your contact information should be the first thing listed on your receptionist resume.

Make sure to include your full name, phone number, email address, and physical address. You can also include links to your professional social media profiles, such as LinkedIn.

It’s important to make sure your contact information is accurate and up-to-date. Double-check your phone number and email address to ensure that potential employers can easily reach you.

Objective Statement or Summary

The objective statement or summary is a brief section that highlights your skills and experience as a receptionist.

This section should be tailored to the specific job you’re applying for.

If you’re a seasoned receptionist with years of experience, a summary might be more appropriate. This section should highlight your key achievements and skills, and provide a brief overview of your experience.

If you’re just starting out in your receptionist career, an objective statement might be more appropriate. This section should highlight your career goals and how you plan to achieve them.

Overall, the objective statement or summary is an important section of your receptionist resume. It’s your chance to showcase your skills and experience, and demonstrate why you’re the best candidate for the job.

Also see: Resume Examples For Receptionists

Work Experience

Job Description and Duties

As a receptionist, your job duties will vary depending on the type of business or organization you work for.

Generally, you will be responsible for greeting visitors, answering phone calls, scheduling appointments, and performing administrative tasks.

In your resume, make sure to highlight your experience in these areas. Use bullet points to list specific tasks you have performed such as managing a busy phone system, handling confidential information, and coordinating meetings.

It’s also important to demonstrate your proficiency in using office equipment such as fax machines, copiers, and scanners.

If you have experience with specific software programs such as Microsoft Office or customer relationship management (CRM) systems, be sure to mention it.

Achievements and Recognition

When highlighting your work experience, don’t forget to include any achievements or recognition you have received.

This can include awards, promotions, or positive feedback from supervisors or clients.

If you have improved a process or implemented a new system that has resulted in increased efficiency or cost savings, make sure to mention it.

These types of accomplishments demonstrate your ability to take initiative and make a positive impact in the workplace.

In addition, if you have received any training or certifications related to your job as a receptionist, be sure to include it in your resume. This shows that you are committed to professional development and have the skills necessary to excel in your role.

Education and Certifications

Relevant Coursework

As a receptionist, you must have excellent communication and organizational skills, as well as a strong understanding of office procedures and software.

Relevant coursework may include classes in business communication, office management, and computer applications. These courses can help you develop the skills necessary to succeed as a receptionist.

Certification Details

While not always required, obtaining a certification can demonstrate your expertise and dedication to the field.

The most common certification for receptionists is the Certified Receptionist designation offered by the International Association of Administrative Professionals (IAAP). This certification requires passing an exam and completing continuing education credits to maintain the designation.

Other certifications that may be relevant for receptionists include the Microsoft Office Specialist (MOS) certification, which demonstrates proficiency in Microsoft Office software, and the Professional Receptionist Certification offered by the National Association of Personnel Services (NAPS).

Obtaining a certification can help you stand out in a competitive job market and increase your earning potential.

Skills Section

Technical Proficiencies

As a receptionist, it is essential to have a good grasp of technical skills to perform your duties efficiently.

You should be familiar with office equipment such as printers, scanners, and photocopiers. Additionally, you should be proficient in using computer software such as Microsoft Office, Google Suite, and email clients. Familiarity with Customer Relationship Management (CRM) software can be a plus.

Here are some technical proficiencies that you should consider adding to your resume:

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Familiarity with Google Suite (Docs, Sheets, Slides, Gmail)
  • Experience with CRM software (Salesforce, HubSpot, Zoho)
  • Typing speed of at least 50 words per minute
  • Knowledge of office equipment (printers, scanners, photocopiers)

Soft Skills

Apart from technical skills, a receptionist should have excellent communication and interpersonal skills.

You should be able to communicate effectively with clients, colleagues, and superiors. You should be friendly, courteous, and professional at all times.

Here are some soft skills that you should consider adding to your resume:

  • Excellent verbal and written communication skills
  • Strong interpersonal skills
  • Ability to multitask and prioritize tasks
  • Attention to detail
  • Ability to work well under pressure
  • Strong organizational skills

By highlighting your technical and soft skills, you can demonstrate to potential employers that you have the necessary qualities to excel as a receptionist.

Also see: Resume For Receptionists

Additional Sections

In addition to the standard sections included in a receptionist resume, there are a few additional sections that can help you stand out to potential employers.

Consider including sections on volunteer work, languages, and hobbies and interests.

Volunteer Work

Volunteer work can demonstrate your commitment to your community and showcase skills that are relevant to a receptionist position.

For example, if you volunteered at a local non-profit organization, you may have gained experience with customer service, event planning, and administrative tasks. Be sure to include the name of the organization, your role, and any accomplishments or achievements.


In today’s global economy, being bilingual or multilingual can be a valuable asset.

If you are fluent in another language, be sure to include it on your resume. This can be especially important if you are applying for a receptionist position in a company that does business internationally. You can list your language proficiency level (e.g. beginner, intermediate, advanced) or provide more detailed information about your language skills.

Hobbies and Interests

While not directly related to your receptionist skills, including a section on hobbies and interests can help you stand out as a well-rounded candidate. This section can also provide a conversation starter during an interview.

Be sure to include hobbies and interests that are appropriate for a professional setting.

For example, if you enjoy photography, you can mention that you have experience with photo editing software or have won awards for your work.

By including these additional sections in your receptionist resume, you can showcase your skills, experience, and personality to potential employers.

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